Frequently Asked Questions
Should you have any questions about TIME please check this section in which we provide answers to diverse frequently asked questions. If you do not find the answer you need in this section, please check TIME’s user guide or contact us directly.
TIME is a Java application that runs on all personal computers (PCs) and workstations as standalone software. The program is distributed as an installer for Windows XP/Vista/7 (32 bit and 64 bit), a self-extracting disk image for Mac OS X 10.5 or later (64 bit), and a compressed tarball archive for Linux 2.6 kernel series or later (32 bit and 64 bit). However we recommend the following combinations.
Apple Mac OS X
All systems require Java 6 or later. The latest Java version can be downloaded from the following URL: http://java.com/download/index.jsp. Please note that for projects containing a large number of sequences, a minimum of 4 GB of RAM is recommended for optimum performance.
Can I lose my data if I upgrade or re-install TIME?
No, but If you store your data in the same folder where TIME has been installed, we suggest you to make a backup of your data. This is just in case because the installation or upgrade of TIME does not remove any previously existent folders or files in your computer.
Should I have two computers, do I have to buy two personal licenses for TIME?
No, if you acquire a single user license you can use it on up to three computers, provided that no one else uses your license and you do not use your license on more than one computer simultaneously.
If I belong to a department including other researchers interested in TIME, can I buy a multi-license?
Yes, you only need to select one from the distinct multi-license options available in license registration form.
What if I find a bug in TIME?
TIME has been satisfactorily tested, but should your license prove defective warranty assistance is provided via the technical support service. You can access this service using the "Suggestions and bugs" utility implemented within the "Help" menu of TIME, or by accessing our technical support service.
About the copyright and licensing
Licensing of TIME is subject to a commercial and private source agreement that should be accepted during installation of the tool in your PC. This agreement allows unrestricted use of TIME for academic and industrial research and services (online or to third parties) but does not permit the sale, rent, re-distribution, reverse engineering, decompiling, disassembly, or otherwise translation or analysis of any source code of the software, underlying ideas, algorithms or programming by any means without our explicit authorization.